Agent overview

Round 4, one hand, drawn on the shell that shipped on 2026-08-05. The screen it replaces asks "Is the bot okay?" in a heading and then makes you work out the answer from three stat tiles and five gate cards. This one answers first.

The direction this is drawn against — react to this before the pixels

The screen1180 wide · Agent area, so the panel is drawn

Overview

checked 30 seconds ago
The bot is answering on four of five surfaces
Instagram DMs are the one that is off, and that is waiting on App Review.
Automation rate 86% Above normal, 7-day 79%
Turns today 128 18 of them went to a person
Pending review 6 oldest 41m
Spend today $2.14 no ceiling is set

Where it is answering

Change what is switched on
WhatsApp 14 9 minutes ago 1 test number
Instagram comments 61 2 minutes ago Live
Instagram DMs — 6 days ago Off
Facebook comments 53 1 hour ago Live
Website — never Nothing has arrived

Turns are — where the surface cannot attribute them, which is a different fact from zero and reads as one.

Pending review

6 replies and moderations the bot held back for a person Open the queue

What it is running on

Change models
Conversation
claude-sonnet-5
every DM and website reply
Comments
claude-haiku-4-5
public replies and moderation
Reading a message
claude-haiku-4-5
intent, language and lead fields

Everything behind the scenes is running·background jobs, database and Redis all answered 9 seconds ago·Check again

Figures are illustrative; the gate states are prod's real ones, read from settings.channelGates and re-read on 2026-09-05: WhatsApp live, website chat live, Instagram and Facebook comments live (both moderation and both comment → DM gates too), Instagram and Facebook DMs off. Restricting who the bot answers is no longer a gate mode: it is the testAudience setting, enabled with three ids. Drawing a screen against invented gate states is how a mockup starts lying.

Corrected 2026-09-05. This note used to read “on 2026-08-05: WhatsApp canary with one test number”. Canary was removed that day (“we only want on or off ONLY”) and every gate is now on or off, so by this note's own standard the sheet had started lying. The screen above still draws the five gate cards; they are no longer on Agent → Overview at all — they moved to Agent → Settings with the confidence knobs, which turns this sheet's single fork into a three-way one. See SHEET-STATUS-2026-09-05.md beside this file.

One fork, and it is the reason to look at this sheet before it is built

The channel cards are gone from this screen. The five gate cards the current Agent overview draws are the same concept the Dashboard's channel cards own, and the standing rule is that interrelated data never gets two screens. What survives here is a four-column table of the agent's own facts: turns, when it last answered, and the surface's state as a word.

If you would rather keep the full cards here and thin the Dashboard instead, that is the opposite trade and it is yours to make. Say which surface owns the channel and the other one loses it.